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FAQ

FAQ

What are the benefits of donating VIP？

After donating, you will receive manual answering service from vrgoo.org customer service. In addition, you will be given the right to download all resources on this site for free, the right to view hidden content for free, the right to view videos for free, and download all resources without replying。

Do I need to purchase the VIP resources separately？

After donating to VIP membership, you can download all resources. There will be no secondary payment for resources, and there is no need to pay points. You can enjoy everything as a member. It is more cost-effective to open a lifetime membership。

Do VIP members have unlimited resource downloads？

Subject to the VIP membership agreement, VIP members can download all free and VIP resources during the membership period。

Can I share my VIP membership account with others？

A VIP account can only be used by one person. It is prohibited to share the account with others. Once discovered, the account will be permanently banned。

Can I apply for a refund？

Vrgoo VIP members support refunds. If you are not satisfied within one hour after payment, you can contact customer service to apply for a refund

What should I do if my payment fails and the payment does not take effect？

Theoretically speaking, such problems will not occur after normal payment, but some users may have some hiccups during the payment process due to network and other reasons. If similar problems occur, such as membership not taking effect after payment, there is no need to panic. , all payments on this site will generate orders. Please contact vrgoo.org@gmail.com customer service with a payment screenshot or submit a work order. A specialist will contact you within two hours。

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